A read for the hospitality crew
The latest in Hospitality,
told by the people who do the laundry.
For hosts, managers, owners, and the operators keeping this whole thing humming. A weekly read in your inbox, love letters between hosts, the truth on fees, and the playbook for hosting well in 2026.
Free. Unsubscribe anytime.
What's here
By operators. For operators. Four ways in.
The Check-In started as a newsletter. It's grown into a small community of hosts, managers, and owners doing this work in 2026: the read, the love letters, the playbook, and the directory. A partnership when you're ready for one.
The Newsletter
Five headlines, a pro tip, dream weaving
A ~5-minute Friday read in your inbox. We sift Skift, Phocuswire, ShortTermRentalz, VRM Intel, AirDNA, operator podcasts, and the corners of LinkedIn worth listening to, so you don't have to.
Read the latest issue →
Love Letters
Operator-to-operator essays
Personal ads, open letters, honest invitations. The conversations the conferences never quite get to, written by the people running the rooms.
Read the letters →
The Playbook
The truth on fees, the way to host in 2026
Operator pro tips and Ohana SOPs that ship: how we handle bug season, why we don't run a revenue calculator, where the OTA fees actually go. Long-form how-tos for hosts, managers, and owners.
Open the playbook →
The Source
City-by-city operator guides
The laws to know, the dates that move ADR, the reads worth your morning, and the operators you'd actually call, curated for each city by someone working the market every day.
Open the directory →
The archive
Recent issues
Issue 005 · Friday, May 29, 2026
Airbnb adds hotels, set-jetting picks new towns, and the small bag your guest opens in the driveway.
Plus: the Tuesday vendor text that drops same-day no-shows from 1-in-6 to 1-in-30.
Issue 004 · Tuesday, May 19, 2026
Booking goes alt, Vrbo rewrites Premier Host, and the bath sheet your guests are quietly judging you for.
Plus: the morning-of-arrival text that drops check-in fire drills from 1-in-3 to 1-in-12.
Issue 003 · Monday, May 11, 2026
Airbnb draws an AI line, the World Cup picks favorites, and hospitality gets a new word.
Plus: the night-before-checkout note that pulls 4-star reviews back to 5.
Know an operator who'd dig this? Forward it along.
Forward to a friendWho it's for
Built for the people actually doing the hosting.
Skift is great. It's also written by reporters. The Check-In is written by people who've stripped a bed at 11pm and answered the "is the hot tub working?" text on a Sunday.
- Property managers running 5 doors or 500
- Owners self-managing their place
- Boutique hoteliers and innkeepers
- Co-hosts and operations leads
- PMS / hospitality-tech folks who want operator signal
- Anyone curious about the business of hosting
Bring an operator with you
Refer fellow operators. Get stuff worth having.
Every subscriber gets a personal referral link at the bottom of every issue. Forward it to a friend, get them on the list, unlock things we'd actually want as operators ourselves.
Refer 3 operators
Featured Operator shoutout
We name-drop you (and your place, if you want) in an issue. Real readers, real eyeballs.
Refer 10 operators
Ohana welcome-bag template
Our printable welcome-bag layout, copy, design files, and the supplier list we use across our own properties.
Refer 25 operators
30-min office hours with Ohana ops
Bring a question, pricing, ops, hiring, a tricky guest, and pick the brain of the team running it day-to-day.
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We manage, own, and operate motels, short-term rentals, mid-term rentals, and inns across Arizona, Colorado, Costa Rica, Georgia, Hawaii, Idaho, Maine, Oregon, Utah, Vermont, Washington, and more. Every guest is treated like family. The Check-In is our way of giving back to the operator community that taught us most of what we know.
Thinking about partnering up on a property? 25% of the room rent, no hidden fees, we do 100% of the work. We only earn when you earn. See how the partnership works.